Name: iRobot® Roomba® s9+ (9550) Wi-Fi® Connected Self-Emptying Robot Vacuum , Smart Mapping, Works with Google Home, Corners & Edges, Ideal for Pet Hair
Brand: iRobot
SKU: 407425076
Price: 599 USD
Availability: InStock
Rating: 3.1 (825 reviews)

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iRobot® Roomba® s9+ (9550) Wi-Fi® Connected Self-Emptying Robot Vacuum , Smart Mapping, Works with Google Home, Corners & Edges, Ideal for Pet Hair

iRobot Roomba s9+ (9550) Robot Vacuum with Automatic Dirt Disposal- Empties itself, Wi-Fi Connected, Smart Mapping, Works with Google Home, Powerful Suction, Corners &amp; Edges, Ideal for Pet Hair &nbsp; • CLEANS UP AFTER YOU, AND ITSELF - Forget about vacuuming for months at a time with the Clean Base® Automatic Dirt Disposal that allows the s9+ to empty itself for up to 60 days. &nbsp; • OUR MOST ADVANCED CLEAN - You—and your home—deserve the best. With groundbreaking technology and a sophisticated design, the s9+ is our smartest, most powerful robot vacuum yet. &nbsp; • DEEPEST CLEAN - With 40x the suction power*, the superior 3-Stage Cleaning System lifts, loosens, then eliminates debris and pet hair from deep within your carpets for a clean you won’t believe — with no effort from you. Automatically increases suction to clean even deeper into carpets with power boost technology. &nbsp; • DETAILED POWERFUL CLEAN - PerfectEdge® Technology with advanced sensors and a specially designed Corner Brush optimize cleaning deep into corners and along edges. Ideal for homes with pets. 30% wider* Dual Rubber Brushes don't get tangled with pet hair. &nbsp; • GUIDED BY SERIOUS SMARTS - With vSLAM navigation, the s9 learns the layout of your home and builds personal Smart Maps, enabling it to expertly clean and navigate in neat, efficient rows. Careful Drive Mode detects objects* in its path and cleans around them without jostling or nudging. * objects taller than 2.5 cm &nbsp; • VACUUMS MESSES IN THE MOMENT - Cleaning crumbs is now as easy as “Roomba, clean under the kitchen table.” A simple request to your voice assistant* or via the iRobot Home app enables the s9+ to clean messes for you, right when they happen — immediately clean that spot and consider it done. &nbsp; • COMPLETE CONTROL OF YOUR CLEAN - With Smart Mapping, your robot knows your kitchen from your living room, so you can decide where it cleans and when. And with Keep Out Zones, your robot knows to avoid sensitive areas like pet bowls or play areas. &nbsp; • A CLEAN UNIQUE TO YOU - The Roomba® s9+ robot vacuum is smarter than ever, learning where and when you normally clean and suggesting personalized schedules so you can focus on everything else. Plus, during allergy or pet shedding season, it can suggest extra cleanings to keep your house tidy year-round. &nbsp; • THE DREAM TEAM OF CLEAN - With Imprint® Link Technology, the Roomba® s9+ robot vacuum and Braava jet® m6 robot mop team up to vacuum then mop automatically in perfect sequence, giving your floors a comprehensive clean with just a command to your voice assistant or in the app. &nbsp; • ALWAYS GETTING SMARTER - Quality that lasts. Intelligence that grows. Equipped with advanced hardware capable of providing the intelligent features you love today, and access to our latest advancements in the future – through software updates designed to improve functionality over time. &nbsp; • iRobot does not certify the quality or authenticity of products purchased from non authorized resellers, and will not cover claims, provide service or offer replacements for products purchased from these sellers &nbsp; • Box Content: 1 Roomba s9+ Robot Vacuum, 1 Clean Base Automatic Dirt Disposal, 2 Dirt Disposal Bags, 1 North American Line Cord, 1 Extra High-Efficiency Filter, 1 Extra Corner Brush, Owner’s Guide, Documentation package

You—and your home—deserve the best. With 40X the Power-Lifting Suction, our most powerful cleaning system, and advanced technologies, the s9+ cleans thoroughly—even into corners and along edges. It empties itself into the Clean Base&reg; Automatic Dirt Disposal that holds months of debris. Its learning never stops, as it offers up personalized cleaning recommendations that work around your life, pollen seasons, and peak pet-shedding times so that it’s always one step ahead of the mess. (compared to the Roomba&reg; 600 series cleaning system).

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You—and your home—deserve the best. With 40X the Power-Lifting Suction, our most powerful cleaning system, and advanced technologies, the s9+ cleans thoroughly—even into corners and along edges. It empties itself into the Clean Base® Automatic Dirt Disposal that holds months of debris. Its learning never stops, as it offers up personalized cleaning recommendations that work around your life, pollen seasons, and peak pet-shedding times so that it’s always one step ahead of the mess. (compared to the Roomba® 600 series cleaning system).

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Andrew gets five stars from me. I have a 980 series which had an issue with the latch on the dust bin. Andrew asked for a photo, which I emailed back to him and within ten minutes of taking my call, he'd approved the part and sent an order confirmation. I've read a lot of complaints about iRobot, but in all my dealings with them, I've never had an issue. In fact, some of the reps have made me laugh. I love my machine and clean it after each use, which is every Friday. I expect it will last a long time.

Review of Customer Service

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Self proclaimed OCD when it comes to floor cleanliness. My regular vacuum is a Kirby and I have mostly hard wood and tile through out common areas, carpet in bedrooms. I was constantly doing common area floors, battling kid traffic, and two dogs who shed pretty moderately. I bought this Roomba while on deployment as a welcome home present to myself. It's now my favorite family member. Since it's something I've been wanting for years, I wanted top of the line so I would have no room to complain or regrets on not getting a better model. I have nothing bad to say about this vacuum. I run it once a day, sometimes every other. I have been so impressed with the intelligence and ability of this product. I haven't seen a single dog hair tumbleweed since I opened the box. The automatic dirt disposal is a MUST, especially for pet owners. After a week, I got curious as to how much this vacuum picked up on one cleaning session. Even with daily use, the bin was FULL of dog hair and dirt after one cleaning session. Using the app is really awesome because I can run it on my own schedule. I personally like to pick the times because I prefer to "Roomba proof" the house, meaning I pick up toys, shoes, and anything that could possibly cause a clog. So far, my daughters room has been the only place Roomba has gotten clogged or stuck, but I get notifications that alert me of any problems. It even navigates through my kitchen table and chairs! The corner technology is flawless. I honestly have no need to touch my regular vacuum other than for quick jobs if I feel the need. I've owned this product for almost a month and you could eat off my floors. The cost of this model has been well worth my sanity and not feeling the need to bust out my vacuum every couple of days. If I had ANY complaint, the only issue that I've run into is that if I interrupt a cleaning session or I have to remove a clog, sometimes it has issues relocating it's docking station. Easy fix, I pick it up.

You get what you pay for! Worth every penny!

Not sure why there is so much negative feedback because this thing has been perfect from day 1.

Cleans everywhere it's supposed to when it's supported and let's me know it has…

It's loud (if you're home) and it's expensive, but it's top tier without a doubt.

Unless it goes haywire at some point I can't understand why so many people have an issue. 

But I did get a 3 year warranty…

Worth the money.

I recently purchased the s9+ and was disappointed that on it's first mapping run it lost one of the bristle on the corner brush. I continued to use it with the one missing only to lose another one several cleanings later. I also have a 980, which I've had for a couple of years and have never lost a bristle. It doesn't seem like they are held in place very well, which will cause me to replace it even sooner than normal.

Corner brush loses it's bristles.

I think it cleans fairly well considering I have two dogs who shed bad. HOWEVER the s9+ robot that I have after over 2weeks of having constantly runs into everything over and over again almost not able to move at. It's sensor is also trash. The whole reason I purchased one was because in the ad it stated it would avoid things on the floor. So far it has ran over a charger and 2 piles of dog dh*t! I have a fairly large dog who doesn't go inside unless needed. The poop is hard to not notice but the robot went right through it and trailed. I do not condone the dog doing it (no one was home) however like I said I was told it was smart and the thing is mighty messed up.

Just no.

I have had this robot for a year and it has been the worst purchase I've mad. The robot is completely infuriating. So let's start with the price - at the given price point I should be doing maintenance on this this only when brushes or bags need to be changed. It needs weekly cleaning and troubleshooting. The regular vacuum I purchased following this purchase (due to continued requests to return, and constant emails because this robot, has literally worked less than 9 times this entire year on command) requires me to empty it once a month with once a week use. The app is flaky at best and the robot almost never responds to it. Even though my virtual assistants can get it to at least make noise. Not to mention it's loud - all the time. Loud when emptying the bin, loud when running and loud when docking. The bin never empty's as designed so I always have to manually do it, with new bags old ones or anything. I thought it may have been clogged but my new vacuum pulled nothing. Operation is so infuriating, I can't stand to use this item that was supposed the make my life easier! The mapping is awful, and if you try to fix it to help the robot, you'll spend hours to discover that the adjustment only last as long as the robot doesn't run again! When the battery gets low, it never goes back to the base and because the battery is dead I have to search and find it. My smart home is set to turn the lights on when it's scheduled to o run, to help it "see", and it still manages to not be able to find its way back. To make matters worse, the lights were set to go off when the robot redocks - luckily they still went off after an the robot died. I could go on and on about the sink hole of money you will spend on accessories, and the time you will waist troubleshooting nothing, but I would say - just don't waist your money, spend it on a Dyson or Bissell!

Where do you find the negative stars?

I have 2 Roomba s9+ vacuums. One works pretty well the other had a defective lid. I sent it back for replacement. The replacement had the same problem. I would not recommend this unit, but if you already have one here is a way to fix it. Duct tape a 10 ounce weight to the cover right above the sensors under the cover. Doesn't look pretty but it solves the error, "Unable to Start Close the Lid." By looking at other reviews, this seems to be a common flaw in the product.

Unable to Start - Close the Cover

All 4 of those vacuums were warranty exchanges. Every single one stopped working. Rosey lasted 3 wks. Rosie was over the 30 day exchange and was sent out for repairs. 3 wks later I finally got her back.... still not working. She was a warranty exchange for Felix. Felix lasted 3 wks. He was returned because this model is out of stock unti the end of March or April. 4 vacuums in 10 mths. Save your money.

Worst vacuum ever. Save your money

We purchased the bundle; mSeries mop and S series vacuum with external bin. We adore the mop. It works perfectly and actually cleans quite well. The vacuum on the other hand is a total nightmare. It is in constant need of attention. It gets "stuck" in the middle of the hallway, nothing around it. It's internal bin is constantly "full" even when it isn't. We live in a bungalow, a very simple space to map out. We have minimal amounts of furniture and it is just the two of us pretty clean adults in the house. We have completed the bin care instructions multiple times. We have completely cleaned the vacuum inside and out. The sensors are spotless and yet the unit still malfunctions constantly. The worst part is the mediocre care on the back end. We have made multiple calls to support to try to get help. The first lady said she was going to call us back in an hour. She ended up calling back over two hours later and I missed the call because I was in appointment. The second time we called we were promised we got the exact right person who could help only to be told a moment later that our issues needed to be escalated and somebody would call us back in a day or two. Maybe my expectations are too high, but these gadgets are pricy and I expect premium levels of service to go along with the price and no to zero issues at all in the first place; keep in mind this thing is about a week old. I could have bought two high end Dysons for what this thing cost and at least the house would be clean. I will update the review in the coming days/weeks; as the company earns its stars back if at all. In the meantime you've been forewarned.

Avoid, glitchy, and very poor service on the backend.

I have hardwood floors and I simply want roomba to do a quick daily run on the high traffic areas (kitchen, high traffic passage/hall, and entrance). The whole area is roughly 800 sqf. I have change the settings to custom do that it does 1 run per area so that it's "as quick as possible", yet it takes about 1 hour to do 280 sqf, and that's if it doesn't get stuck. Every single day it manages to get stuck in the most stupid way possible. On the rare days it decides to do the entire job it also finds a way to screw up. As you can see in the attached picture, one day it decided it needed to clean my neighbor's house. So it happens that NY neighbor has the same iRobot model and we think somehow they were trying to get together for a good night out. The dumbest part of all? Now that route is permanently part of my map and the only way to erase it is to start from scratch again.... I can't believe the software doesn't allow for manual modifications to correct the dumbest "smart" appliance ever created. Another incredible aspect of this useless piece of junk is that it's built to run with the lights on. The camera that's on top of it, does not see well in darkness so you absolutely have to run roomba during the day of with the lights on!! Another annoying thing about this is that every 1 or 2 months it simply decides that it won't do the daily run for no apparent reason, so every time I have to press the clean bottom for 20 seconds to remind it that I actually do not like dog hair on the floors. Ling story short, do not buy this model. Even if you win it on a raffle, don't hesitate to give it away!!!! The sad part is that when it runs, it actually does a decent job on the hardwood floors. The thing is that it takes too long and only finishes about 2% of the job required. Like I mentioned before, my neighbor has the same model and he is equally as dissatisfied with it as I'm!

Dumbest "smart" appliance ever!!!

iRobot® Roomba® s9+ (9550) Wi-Fi® Connected Self-Emptying Robot Vacuum , Smart Mapping, Works with Google Home, Corners & Edges, Ideal for Pet Hair

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